This shipping policy explains how brinwellllc.com processes, ships, and delivers orders.

By placing an order on this website, you agree to the following shipping terms.

  1. Delivery Area
    Currently, we only offer delivery within the United States.

International shipping is not currently supported.

We do not currently ship to countries or regions outside the United States.

  1. Order Processing Time
    All orders will be processed after payment confirmation:
    Processing Time: 1–3 business days
    Delays may occur on weekends and US public holidays.
    Once the order is processed, it will be shipped and tracking information will be provided.
  2. Domestic Shipping Time (Within the United States)
    Standard shipping times within the United States are as follows:
    Standard Shipping: 7–14 business days
    Remote areas may require an additional 2–3 business days.
    Please note that the above times are estimates and actual delivery times may vary due to weather, holidays, or logistics delays.
  3. Logistics Partners
    We partner with multiple reliable logistics service providers to ensure safe and timely delivery, including but not limited to:
    USPS (United States Postal Service)
    UPS (United Parcel Service)
    FedEx
    DHL eCommerce (partial domestic segment cooperation). The specific carrier will be automatically assigned based on the order destination and shipping efficiency.
  4. Import/Export and Customs Clearance Information
    Since we currently only provide domestic delivery services within the United States, therefore:
    All orders are processed and delivered within the United States.
    No cross-border export or import customs clearance processes are involved.
    Users do not bear international tariffs or import fees.
  5. Logistics Tracking
    After your order is shipped, you will receive a confirmation email containing a tracking number.

You can check the delivery status in real time through the logistics company’s website.

  1. Delays and Force Majeure
    Delivery time may be extended in the following circumstances:
    Inclement weather
    Peak holiday season
    Logistics company delays
    Customs or transportation system anomalies
    We will do our best to assist in follow-up, but cannot be held responsible for uncontrollable delays.
  2. Incorrect Address
    Please ensure that you enter the correct shipping address when placing your order.

If a package cannot be delivered or is returned due to an incorrect address, the customer will be responsible for any additional costs.

  1. Contact Us

For any questions regarding our shipping policy or order logistics, please contact us:
Company: BRINWELL LLC
Address: 1406 S Division St Apt C Moses Lake WA 98837
Phone: +1 (564) 249-5282
Email: ackiey@brinwellllc.com

We are committed to ensuring that every pair of shoes reaches you safely and on time.

A reliable logistics experience is an important part of our product and service offerings.